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Last updated: 7 September 2026
This Privacy Policy describes how Loafers Signature, a trading name of HELIMAX COMMERCE LTD (company number 17432596, registered office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom), which is the data controller responsible for your personal information (“we”, “our” or “us”), collects, uses and discloses your personal information when you visit or make a purchase on https://loafers-signature.com/ (the “Site”), or when you otherwise communicate with us (collectively, the “Services”). Please read this Privacy Policy carefully.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the updated version on the Site and change the “Last updated” date.
In order to provide and improve our Services, we collect personal information from various sources, as described below. We may use your information to communicate with you, process orders, comply with our legal obligations, enforce our terms of use, and protect our users and our business.
Information you provide directly:
Information collected automatically:
We automatically collect certain data about your use of our Site using cookies and similar technologies (device, browser, IP address and usage analytics data).
Information from third parties:
We may receive information from vendors, service providers or social media platforms that help us operate the Site and the Services.
Where we process your personal information, we rely on one or more of the following legal bases under the UK GDPR and the Data Protection Act 2018: the performance of a contract (to process and deliver your orders); your consent (for example, for marketing communications, which you can withdraw at any time); our legitimate interests (to operate, improve and secure our business and to prevent fraud); and compliance with a legal obligation.
We use cookies and similar tracking technologies to improve the user experience, carry out analytics and personalise content. Where required by law, we ask for your consent before placing non-essential cookies on your device. You can also manage cookies through your browser settings, but disabling them may affect certain features.
We may share personal information with:
We do not sell or share sensitive personal information without your consent.
Our Site may include links to third-party websites that are not operated by us. We are not responsible for their content, policies or practices. Please review their privacy policies before providing them with personal information.
Our Services are not intended for children, and we do not knowingly collect personal information from minors. If you believe your child has provided us with data, please contact us to request its deletion.
We implement security measures to protect your information, but we cannot guarantee absolute security. We retain data for as long as necessary to meet our legal, contractual or operational obligations.
Under the UK GDPR and the Data Protection Act 2018, you have the following rights:
To exercise your rights, contact us at contact@loafers-signature.com. We may require verification of your identity before processing your request.
Your personal information may be transferred to, stored and processed outside the United Kingdom. Where we do so, we ensure appropriate safeguards are in place, such as transfers to countries covered by UK adequacy regulations or the use of the UK International Data Transfer Agreement or Addendum, in accordance with the UK GDPR.
Store name: Loafers Signature
Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Email: contact@loafers-signature.com
Phone: +44 7537 180447
Customer service hours: Monday to Friday, 9am–6pm (London time)
Response time: We aim to respond within 1 business day.
Check our FAQ page or contact our customer service.