Shipping policy

At Loafers Signature, we are committed to offering our customers an exceptional shopping experience, in particular through clear and simple shipping policies. We offer free delivery on all orders within the United Kingdom.

Delivery areas

This shipping policy applies to orders shipped within the United Kingdom.

Delivery times

Here are the estimated times for all parcels:

• Order cut-off time: 10:00 PM (London time). Orders placed after this time will be processed on the next business day, which may add an extra day to the estimated delivery time.
• Order processing time: 1 to 2 business days (Monday to Friday). Once your order has been processed, it will be shipped by one of our trusted carriers.
• Transit time: 5 to 7 business days (Monday to Friday).
• Estimated delivery time: 6 to 9 business days (Monday to Friday).

Shipping services

We work with reliable carriers for deliveries within the United Kingdom to ensure that your parcel arrives safely.

Shipping costs

Free delivery: All orders within the United Kingdom benefit from free delivery, with no minimum purchase.

Delivery issues

Under the Consumer Rights Act 2015, the goods remain our responsibility until they are delivered to you. If you experience a problem with your delivery, such as a delay or a lost parcel, please contact our customer service immediately. We are here to help and to ensure that your order arrives safely and on time.

Tracking your order

Once your order has been shipped, you will receive a notification email containing a tracking number. You can follow your parcel's journey on our order tracking page.

Contact information

Store name: Loafers Signature
Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Email: contact@loafers-signature.com
Phone: +44 7537 180447
Customer service hours: Monday to Friday, 9am–6pm (London time)
Response time: We aim to respond within 1 business day.

Questions?

Check our FAQ page or contact our customer service.